Survey Form
Customer satisfaction and NPS survey pattern featuring a 0-10 rating scale, role selectors, and structured feedback collection.
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Customer Satisfaction Survey
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Overview
Structured survey forms collect quantifiable customer insights without unnecessary friction:
- Net Promoter Score (NPS): 0 to 10 standard rating grid with prominent active selection states.
- Segmented Audience Roles: Multi-option role selectors to contextualize responses by user profile.
- Benefit Evaluation: Radio selectors focusing on key value propositions and pain points.
- Open-Ended Field: Textarea for freeform feedback and suggestions.